Hot water system leaking at 14 Bourke St, Redfern. Wants someone today if possible.
Galaxera for pool & spa
A service round that only works if nothing gets skipped.
Eleven pools done, every visit photographed and timed, and this month's invoices out before you got home.
The round runs on memory, and memory has a bad week every summer.
Regular servicing is the steady money, but it only stays steady while every visit gets booked, done and invoiced. One busy fortnight in December and a client goes six weeks without a visit. You find out when they ring to cancel.
What it’s costing you
right now.
No product in this section. Just the three things that quietly take money out of a trade business like yours.
The round is the business, and it runs on memory
Nearly all of it's recurring, which means nearly all of it depends on a booking that has to be made again and again. Miss the booking and you haven't lost a visit, you've lost the client, and they took twelve months of revenue with them.
Summer arrives all at once
December and January are the year. The phone runs hot, the round is full, and you're on your knees at the edge of a pool with a test kit. Every call that rings out in those eight weeks is a client somebody else picks up for good.
Small recurring invoices nobody wants to chase
Sixty or eighty dollars a visit isn't a debt you want to ring about. So it doesn't get chased, and a whole summer of them adds up to real money in other people's accounts.
What it does for pool & spa.
Six answers, in the order a week actually runs: win the work, price it, get paid, run the job, run the crew, know the numbers. Each one is tied to something the product ships.
The round books itself
Set a servicing pattern once and the jobs keep appearing in the diary, so a regular client can't quietly fall off the run.
They know you're coming
Customers get a reminder before a booked visit, which is how you stop arriving at a locked side gate.
Proof you were there
Text the tech a check-in link. Arrival and departure are stamped with location, before and after photos are captured on site, and the visit becomes a timesheet entry.
Invoices that chase themselves
Invoice the round from the finished jobs, then let the overdue ones get chased by email and text until they're marked paid, however small the amount.
The summer phone answered
When December hits and the calls don't stop, the receptionist takes the overflow, asks where, what, and how soon, and can book a real time from your calendar while they're still on the line.
What the round is actually worth
Money in from paid invoices, chemicals recorded against the visits they went on, the crew's pay from actual payslips, and what that leaves. On a hundred small visits that's the only honest way to see the margin.
The four that run the week.
And the other 10,
on the same plan.
Those four plus these 10 is the whole product — 14 of them, and the three trade plans carry an identical feature set. You choose seats and phone time, never features.
Nothing rings out
- Mobile AI Voice Assistant
Run the admin by talking: hands dirty, phone in your pocket, driving between jobs. - Unified Inbox
The owner's text about a green pool, the strata email and the missed call, in one list rather than three apps. - AI Reply Drafting
The answer to "why is it still cloudy" is drafted from the visit record: read it, adjust it, send it between pools.
Priced and billed
- Plan Takeoff, Measuring & Roof Design
Count it off the drawing, or lay a solar system out on the roof itself, then price either from your own rates.
The week, the crew, the numbers
- Team Management
Rosters and timesheets for techs running separate rounds, and the site-proof check-ins backfill the hours you approve. - Reporting & Analytics
Chemical costs recorded against the visit, so a round that felt busy is measured against what it actually returned. - Xero Integration
Eighty small invoices over a summer, reaching Xero on their own, with the payments flowing back so nothing gets chased after it's already been paid.
More work coming in
- Automated Follow-ups
The chasing that makes you money, done on a schedule instead of when you remember. - Website Creation
A proper website for your business, built from details you've already entered. - Marketing
Post the job you just finished, and email the customers who have gone quiet.
Two setup notes. Email reaches the inbox once you forward it to your Galaxera address — connecting Google lets Galaxera send as you, never read your mail. And Instagram posting needs an Instagram Business Account linked to your Facebook Page; Facebook works on its own.
It does the work.
You’re still the boss.
Galaxera runs 64 AI features across the business: answering the phone, drafting, summarising, pricing, scheduling, writing your posts and your marketing emails. Every one of them is pointed at a single job, briefed on your business, and does nothing you haven't switched on.
Each one does a single job
64 separate AI features, not one chatbot asked to do everything. The quote drafter works out what the job involves and is never shown a price. The prices come afterwards, off your own rates. The reply writer reads the conversation so far and what your business does. The call summariser writes down what was said. Narrow jobs are the ones AI is actually good at.
Briefed on your business, not a generic model
The ones that write for you get the part of your business they need before they write a word: your services and hours, your saved rates, your own wording. Pricing goes furthest. It leans on what you have quoted before, weighted toward the quotes that were accepted and away from the ones that were declined, so the number that comes back is yours getting sharper rather than a guess.
It drafts. You send
Quotes, invoices and replies get written, and then they wait. None of them reaches a customer until you tap send. The messages that do go out on their own are the ones you switched on yourself: the invoice chases, the booking reminders, the review requests. Turn any of them off whenever you like.
Metered and on the record
Every call is metered against your business and written to a cost record: tokens, dollars, how long it took, whether it worked. There is a daily ceiling too, and once it is reached new calls stop. You are never guessing what the AI did or what it cost you.
Pool & Spa ask us this.
Yes. You set the pattern once and the jobs keep landing in the diary, so a fortnightly or monthly client stays on the run without anyone re-booking them.
The tech opens a check-in link you text them. Check-in and check-out are stamped with location and accuracy, before and after photos are captured at the site, and the visit turns into a timesheet entry you approve.
Yes. Reminders go out by text and email on any overdue invoice regardless of the amount, on the schedule you switch on, and stop the moment it's marked paid, by you or by the Xero sync.
Yes, from actuals only. Money in comes from invoices marked paid, chemical and part costs from what you recorded against the visit, and wages from issued payslips. Nothing is forecast.
No. The fourteen are on all three plans and the techs' portal is free on all three. What you're choosing is owner logins and how much phone time the month comes with.
Also covered.
Get tonight’s paperwork off your plate.
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.

















