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Integrations

Galaxera connects to the tools your team already uses

One workspace, every channel. We meet your team where they already work — calls, chat, email, calendars, and the AI of your choice.

One hub

Galaxera sits at the centre of your back office

Every integration feeds into one customer record — so calls, messages, calendar slots, and AI drafts all stay attached to the right job.

  • Two-way sync, not just read-only feeds
  • Stays scoped to your business — no cross-tenant data
  • Choose which AI engine powers the workflow

Capture

WhatsApp

WhatsApp

Phone

Phone

Gmail

Gmail

Messenger

Messenger

Galaxera
Galaxera

Unified workspace

Act

Google Calendar

Google Calendar

Outlook

Outlook

Slack

Slack

Microsoft Teams

Microsoft Teams

Real workflows

Not just connected — orchestrated end-to-end

Each integration is part of a bigger flow. Galaxera's workers handle triage, quoting, invoicing, and follow-up across these tools so your team doesn't retype a thing.

Triage & dispatch

WhatsApp message → booked job

WhatsApp
Claude
Google Calendar

From first ping to a confirmed slot — under 90 seconds.

  1. 1

    Capture: Customer messages on WhatsApp Business. The thread lands in your unified inbox.

  2. 2

    Triage: Claude reads context, drafts a reply, and suggests an available technician slot.

  3. 3

    Book: Slot syncs to Google Calendar. Customer gets a confirmation on the same thread.

Quoting

Email enquiry → drafted quote → sent

Gmail
Claude
Outlook Calendar

Quote-worker drafts, an approver clicks, the customer gets a pro reply.

  1. 1

    Enquiry: Inbound Gmail thread is parsed and matched to existing customer history.

  2. 2

    Draft: Quote-worker drafts a price using your past jobs and rate card. Goes to Approvals.

  3. 3

    Visit booked: After approval, an on-site visit is booked in Outlook Calendar with the customer.

Invoicing & follow-up

Job complete → invoice paid

Google Calendar
Claude
Gmail

Invoice-worker closes the loop without anyone retyping a line item.

  1. 1

    Marked done: Job is closed on the calendar. Photos and notes are attached to the record.

  2. 2

    Invoice drafted: Invoice-worker pulls line items, applies tax, and prepares a payment link.

  3. 3

    Sent & tracked: Invoice goes via Gmail. Follow-up-worker chases if it isn't paid in 7 days.

All integrations

Browse by category

Messaging & calls

Every customer message lands in one queue, with full thread history attached to the job record.

6 integrations
  • WhatsApp Business

    WhatsApp Business

    • Two-way chat in the unified inbox
    • AI-drafted replies in your tone
    • Read receipts & delivery on the timeline
  • Phone (VoIP)

    Phone (VoIP)

    • Inbound & outbound calls
    • Auto-transcripts attached to records
    • Missed-call follow-up triggers
  • Messenger

    Messenger

    • Direct customer DMs
    • Threaded with WhatsApp & email
    • Auto-tag and route on arrival
  • Slack

    Slack

    • Internal team handovers
    • Approval requests posted to channels
    • Job-level mentions and digests
  • Microsoft Teams

    Microsoft Teams

    • Internal team handovers
    • Approval cards in chat
    • Daily summary digests
  • Discord

    Discord

    • Community & internal channels
    • Webhooks for live event feeds
    • Auto-summarised activity

Email & calendar

Email threads and calendar slots stay in sync with every job — bookings, reschedules, and reminders included.

3 integrations
  • Gmail

    Gmail

    • Two-way IMAP + SMTP sync
    • Auto-tagging and routing
    • Approval-required outbound
  • Google Calendar

    Google Calendar

    • Two-way booking & rescheduling
    • Field-tech availability windows
    • Customer confirmations on the same thread
  • Outlook Calendar

    Outlook Calendar

    • Two-way booking & rescheduling
    • Field-tech availability windows
    • Reminder sends before each job

Productivity & exports

Push and pull data with the office tools your back-office already uses for reporting and admin.

2 integrations
  • Microsoft 365

    Microsoft 365

    • SSO with your work identity
    • Outlook mail + calendar sync
    • Shared documents on the record
  • Excel

    Excel

    • Job-level exports
    • Monthly pipeline reports
    • Custom field mappings

AI engines

Galaxera works with leading AI models so you keep choice and control over how drafts and triage are produced.

3 integrations
  • Claude

    Claude

    • Reply drafts in your tone
    • Lead triage and prioritisation
    • Quote and invoice drafting
  • ChatGPT

    ChatGPT

    • Auto-tagging and enrichment
    • Transcript summarisation
    • Knowledge-base lookup
  • Gemini

    Gemini

    • Image & document understanding
    • Multimodal job triage
    • Site-photo classification

Security & reliability

Built for businesses that can't afford lost work

  • Per-business isolation

    Multi-tenant architecture keeps every business's data fully scoped to its own workspace.

  • OAuth + audit logs

    Every integration uses scoped OAuth, and every action is recorded in an audit trail.

  • Webhook signature checks

    Inbound events from providers are signature-verified before they touch your records.

  • Replay protection

    Idempotent processing means duplicate webhooks never create duplicate jobs.

Get started

Need an integration that's not on the list?

We add new connectors regularly. Tell us what you use and we'll see what we can do.

Start free trial Email Admin@galaxera.ai