DR
Dianne RoweNewMissed call · answered by AI receptionist
9:41Answer
Unified Inbox
Calls, texts and emails in one list, so nothing gets missed between apps.
The problem
A customer texts, then emails, then rings. That's three apps and one lost thread.
Leads arrive wherever the customer feels like sending them. Half get answered, half get buried under personal messages, and there's no single place that shows what still needs a reply. The ones that slip through are usually the ones worth money.
How it works
From start to done.
Everything lands here
Calls, text messages and emails arrive in one list.
Matched to a customer
Messages attach to the person and job they belong to, by phone number.
Sorted by urgency
What needs a reply now sits above what can wait.
Reply from one place
Answer by the channel it came in on, without switching apps.
Everything you get
Built to do the whole job.
Calls, texts and emails together
One list instead of three apps and a notebook.
Matched to the customer
Messages attach to the person and job they belong to, by phone number.
Missed calls become records
A missed call arrives as a thread with a summary, not a voicemail you will forget.
Sorted by what matters
What needs a reply now sits above what can wait.
Reply in the same place
Answer on the channel it came in on without switching apps.
A draft is already waiting
Most messages arrive with a reply written and ready to check.
Web form leads land here too
Enquiries from your website arrive in the same list.
Separate from your personal phone
Only your business number and business email — work stays work.
Everything in unified inbox
The full list.
Everything in one list
- Phone calls, SMS, email, web form enquiries and bookings
- Matched to the right customer by phone number
- Their open jobs, quotes and invoices shown beside the message
- Unread work highlighted, urgent work lifted to the top
- A Sent folder with every outbound message you have sent
Calls you missed
- Play the recording without leaving the thread
- Full written transcript, speaker by speaker
- An AI summary of what the caller actually wanted
- Mark a call reviewed once you have dealt with it
The AI workspace beside every message
- Detected purpose: job enquiry, quote request, complaint, payment, follow-up
- Key details pulled out: contact, address, location, project type
- Suggested next actions
- Urgency assessment
Replying
- A draft written for you before you open it
- Tone chips: friendly, formal, shorter, more comprehensive
- Regenerate if it misses, or edit it yourself
- Reply by email or SMS from the same place
- Attach files to email replies
- Compose a brand new message to anyone
Finding things
- Search across names, subjects and summaries
- Filter to calls, SMS, email or everything
- Resizable columns on desktop, full-screen threads on mobile
- Pull to refresh, and it keeps working offline
End to end
Unified Inbox, start to finish.
One list
Everything a customer sent you, in one place.
Calls, texts, emails and web enquiries land together, sorted so the ones worth money are at the top.
- Calls, SMS, email and web forms
- Unread work highlighted
- Attached to the right customer
Calls you missed
A missed call you can actually act on.
The call arrives with a recording and a written summary of what they wanted, so you can call back knowing the job.
- Recording and summary together
- Job details already captured
- Reply or call back from the card
Replies
Read, tweak, send.
Each message arrives with a draft written from the customer history and your tone.
- Written from their open jobs and last messages
- Edit before sending
- Regenerate if it misses
What it means for you
Why it's worth it.
Nothing gets buried
Work messages live somewhere separate from your personal notifications.
Full context, instantly
You see the customer's history and open jobs next to their message.
One place to clear
You know when you're actually done for the day.
Worth knowing
- Covers phone calls, SMS and email.
Questions
Before you ask.
Which channels does the inbox cover?
Phone calls, SMS and email. Messages are matched to the right customer by phone number, so a text and a call from the same person land against the same record.
Does it mix with my personal messages?
No. The inbox only carries messages to your business number and business email, so work stays separate from everything else on your phone.
Less admin, more tools-on-time
See unified inbox on your own jobs.
Set up with your businessWe walk through your trade, your rates and your jobs — not a generic demo.
The AI does the adminCalls answered, quotes drafted, invoices chased — while you stay on the tools.
Fifteen minutesPlans start at $49/month + GST. No card to look at it.