DR
1:12
AI summary & reply
Hot water system leaking at 14 Bourke St, Redfern. Wants someone today if possible.
Draft reply
Software for plumbers.
Burst pipes don't wait for you to finish the last job.
14 days free · no card required
Your best jobs arrive as emergencies, and emergencies ring twice.
When water's coming through a ceiling, they ring three plumbers and go with whoever answers. You're under a house with both hands full, so it goes to voicemail and the job goes to the next bloke. It is not a pricing problem, it's a pick-up problem.
What it’s costing you right now.
The first plumber to answer wins the job
An emergency caller isn't shopping around, they're working down a list. Whoever picks up gets the work, and it's decided in under a minute. Voicemail doesn't hold the job for you, because most people hang up rather than leave one.
After hours is your best-paid work and your worst-covered
The burst pipe at seven on a Sunday night is premium work. It's also the hour you're least likely to be near the phone, so the calls that pay the most are the ones most likely to ring out.
Small invoices you never get around to chasing
A tap washer and a callout fee isn't a job you want to ring someone about three times. So it doesn't get chased, and a hundred of those a year is real money sitting in other people's accounts.
What it does for plumbers.
Someone always answers
The AI receptionist picks up when you can't, works out what's leaking, where, and how urgent, then texts you the summary so you call back knowing the job. It runs on the hours you set, including the ones you're asleep for.
Quote from the van
Talk the quote through hands-free on the drive to the next job, prices and all. Galaxera writes it up and you check it before you send it.
Invoice before you've packed up
Turn the finished job straight into an invoice, then let the reminders chase the overdue ones by text and email so you're not the one ringing about money. Chasing stops the moment it's marked paid.
Job history at the address
See what you did at a property last time before you get out of the van. Useful when it's the same tired hot water system, and useful when the agent asks what you charged in March.
The second van's hours, straight
They clock on and off from their own phones. You sign the week off, and the payslips build themselves from what you signed.
Know what the call-outs actually returned
What you invoiced and what's been paid, materials recorded against the job they went on, the crew's pay, and what that leaves. Never a projection.
It does the work. You’re still the boss.
Each one does a single job
Over 100 AI agents, not one chatbot. The quote drafter never sees a price; the prices come off your own rates.
Briefed on your business
The ones that write get your services, hours, rates and wording first. Pricing leans on the quotes you won.
It drafts. You send
Quotes, invoices and replies wait for your send. Reminders and the text a caller gets after a call go out on their own. You can turn each off.
Metered and on the record
Every AI call is metered, written to a cost record and held under a daily ceiling.
The four that run the week.
Phone AI Receptionist
Answers the calls you can't take, and books the job in or holds it for you to confirm.
Quoting
Get the quote out the same day, before the customer rings someone else.
Invoicing
Invoice the day you finish, and let Galaxera do the chasing.
Job Management
Photos of what you found under the house, the notes and the checklist all live on that job, so the next visit doesn't start from scratch.
And the other 10, on the same plan.
All 14 products are on all three trade plans. You choose seats and phone time. Projects adds progress claims.
Nothing rings out
- Mobile AI Voice Assistant
Run the admin by talking: hands dirty, phone in the cradle, driving between jobs.
- Unified Inbox
The missed call, the follow-up text and the agent's email about the same leak sit in one list, so nothing falls between the phone and the laptop.
- AI Reply Drafting
Tap Reply with AI and the reply to a property manager is drafted for you. Read it, change what you want, send, instead of writing it at nine at night.
Priced and billed
- Plan Takeoff & Measuring
Count and measure from the drawing, then price the result from your own rates.
The week, the crew, the numbers
- Team Management
Crew bookings, timesheets, payslips and leave, without a shoebox of paperwork.
- Reporting & Analytics
Whether emergency work or renovation work is carrying the business, from your invoices and recorded materials rather than a hunch.
- Xero Integration
Send the invoice and Xero has it. Mark the money in over there and the chasing stops over here. BAS week stops eating a weekend.
More work coming in
- Automated Follow-ups
Booking reminders before you arrive so you stop turning up to empty houses, and a review request after a job goes well.
- Website Creation
Pick from 30 trade templates, put in your own words and photos, and publish from $99 + GST one-off.
- Marketing
Post the job you just finished, and email the customers who have gone quiet.
Plumbers ask us this.
Talk to usWhat happens to after-hours emergency calls?
The receptionist can answer outside your normal hours, capture what's wrong and how urgent it is, and text you the summary so you can decide whether it's worth heading out tonight.
Can I quote without going back to the office?
Yes. You can build and send a quote from your phone, including by voice: you talk through the job and the prices, and Galaxera drafts it for you to check and send.
Will the receptionist quote a price over the phone?
It gives the starting prices on your price list and leaves the quote to you. It captures the job, the address and how urgent it is, and with booking switched on it can book a real time from your calendar.
Do I need the expensive plan to get the crew and money tools?
No. You choose on seats and phone time. The fourteen products sit on Core, Growth and Scale alike, and Scale adds progress claims on top. The portal your plumbers log their hours in doesn't cost anything on any of them.
How do I get the invoice out before the next job?
Raise it off the finished job with the lines from the job's quote already on it, and send it as a branded PDF by text or email. Your bank details are on it, the customer taps to tell you they've sent the money, and anything overdue gets chased by Galaxera on the schedule you set.
Get tonight’s paperwork off your plate.
14 days free · no card required
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.