Automated Follow-ups
The chasing that makes you money, done on a schedule instead of when you remember.
14 days free · no card required
The follow-up is where the money is, and it's the first thing to get dropped.
A quote you never heard back on, an invoice two weeks overdue, a customer who'd leave a review if anyone asked. Each is worth real money and each takes two minutes, but they're never urgent, so they never happen.
Why it is worth it.
Money arrives sooner
Overdue invoices get chased on schedule rather than when you get around to it.
Quotes don't die quietly
A quiet quote comes back to your Today list instead of being forgotten.
More reviews
Finished jobs can trigger a review request while the work is still fresh.
Decide the rules. Then stop thinking about it.
Choose how many days after sending, how often to repeat, and which channels, for invoices and for bookings.
The awkward phone call, made for you.
Overdue invoices get chased politely and on time. The moment you mark one paid, its reminders stop.
Automatic, but never careless.
Follow-ups respect opt-outs, and stop the moment the thing they were chasing is resolved.
What it looks like in the app.
Every screen below is the shipped product, not a drawing.
Decide the rules. Then stop thinking about it.
Choose how many days after sending, how often to repeat, and which channels, for invoices and for bookings.
- Multiple reminders on your own schedule
- Email, SMS, or both per step
- Separate rules for invoices and jobs
The awkward phone call, made for you.
Overdue invoices get chased politely and on time. The moment you mark one paid, its reminders stop.
- Chases on your schedule
- Stops instantly on payment
- Nobody nagged after paying
Automatic, but never careless.
Follow-ups respect opt-outs, and stop the moment the thing they were chasing is resolved.
- Opt-outs honoured everywhere
- Cancels on accept or payment
- Wording you control
The specifics.
Each one is a thing the product does, not a benefit statement.
Overdue invoices chased
Reminders go out on the days you choose, by email, text, or both.
Quiet quotes come back to you
A quote that's gone unanswered lands on your Today list instead of being forgotten.
Booking reminders
Customers get a heads-up before you arrive, so you stop knocking on empty houses.
Review requests after the job
Ask for a Google review while the work is still fresh.
Your wording, not ours
Set the message once and it goes out sounding like you.
Stops the moment it is resolved
Paid or accepted, and the chasing ends immediately.
Opt-outs respected
Anyone who opts out is excluded from every automated message.
Runs without you
It happens on schedule whether or not you remember.
It never doubles up
Chase one invoice manually and the next scheduled chase steps aside. Re-send a quote and its Today-list schedule resets, not duplicates.
- Follow-ups run on rules you set. Invoice chases stop when an invoice is paid; quote reminders clear from your Today list when a quote is accepted or declined.
- Customers who opt out of messages stop receiving them.
- Quote follow-ups come back to you as reminders. Galaxera doesn't message the customer about a quote on your behalf. Invoice chases, booking reminders and review requests are the ones that reach the customer.
- Galaxera can't tell whether a customer opened your quote or invoice. Follow-ups run on the dates, not on read receipts.
Before you ask.
Galaxera does. Overdue invoices get chased by text and email on the schedule you set, in your wording rather than ours. It's the most valuable job in the business and the one that keeps getting put off, and it stops being your problem.
Booking reminders before the appointment, and a review request after the job, both off until you switch them on. A quote nobody has answered comes back to your Today list so you remember to ring them; Galaxera doesn't message the customer about that one.
No. Marking an invoice paid cancels the rest of the sequence on the spot, and anyone who's opted out of messages is left alone across every automated message Galaxera sends.
Goes well with.
Put Automated Follow-ups to work this week.
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.