/TradesHVAC & Air Conditioning

Galaxera for hvac & air conditioning

Service contracts that come round on their own.

Six services booked automatically, two breakdowns squeezed in, and nobody rang to ask where you were.

Summer rush answeredWhen the first heatwave hits and the phone doesn't stop, the receptionist takes the overflow, takes down where it is and what needs doing, and can book a real time from your calendar while the caller is still on the line.

Recurring jobs that create themselvesSet a service to repeat and the job appears in the diary when it's due, instead of living in your head or a spreadsheet. The round rebuilds itself.

Servicing is recurring revenue, until someone forgets to book it.

The call you missed

Maintenance contracts are the steadiest money in the trade, and the easiest to lose. A service due in March gets remembered in June, the customer's already called someone else, and a year of goodwill is gone for want of a reminder.

What it’s costing you
right now.

No product in this section. Just the three things that quietly take money out of a trade business like yours.

Recurring revenue that quietly stops recurring

The plan is sold once and then has to be scheduled dozens of times. Run that out of a spreadsheet and visits slip, plans lapse, and nobody notices until renewal season shows a hole. The revenue was never lost at the sale. It was lost at the calendar.

The heatwave arrives all at once

Two weeks of the year decide the summer. The phone runs hot from Saturday morning, you're on a roof with a gauge set, and every call you can't take is a system somebody else replaces.

The site history lives in one tech's head

Which unit, which model, what you did to it last February, what the customer was told. When the tech who knows is on another job, the next visit starts from nothing and the customer can tell.

What it does for hvac & air conditioning.

Six answers, in the order a week actually runs: win the work, price it, get paid, run the job, run the crew, know the numbers. Each one is tied to something the product ships.

Summer rush answered

When the first heatwave hits and the phone doesn't stop, the receptionist takes the overflow, takes down where it is and what needs doing, and can book a real time from your calendar while the caller is still on the line.

Recurring jobs that create themselves

Set a service to repeat and the job appears in the diary when it's due, instead of living in your head or a spreadsheet. The round rebuilds itself.

Customers reminded before the day

Automatic reminders go out ahead of a booked job, so you turn up to fewer empty houses, and overdue invoices are chased by text and email until they're marked paid.

The whole site history

Every unit you've serviced at that address, with photos, notes and checklists, so a different tech can pick it up cold and still know what they're walking into.

Techs' hours and pay, handled

Your techs log their own time on a free portal, you approve it, and payslips come out of the approved hours with an estimated PAYG figure and super at the default 12%.

Servicing against installs, in dollars

See what the maintenance base actually returned versus the install work, from paid invoices, recorded parts and issued payslips. No modelled margins.

The four that run the week.

Phone AI Receptionist

Answers the calls you can't take, and books the job while you're on the tools.

Open

Quoting

A replacement system quoted on the spot from your saved rates, with prices leaning on the installs you've already won.

Open

Invoicing

Invoice the day you finish, and let Galaxera do the chasing.

Open

Job Management

Every job, every detail, in one place instead of across three notebooks and a group chat.

Open

And the other 10,
on the same plan.

Those four plus these 10 is the whole product — 14 of them, and the three trade plans carry an identical feature set. You choose seats and phone time, never features.

Nothing rings out

Mobile AI Voice Assistant
Book the next service or write up the job by talking, from the roof or the ute, with your hands full of gauges.
Unified Inbox
The strata email, the tenant's text and the missed call about the same unit in one list instead of three apps.
AI Reply Drafting
The reply is already written. Read it, change what you want, send.

Priced and billed

Plan Takeoff, Measuring & Roof Design
Count it off the drawing, or lay a solar system out on the roof itself, then price either from your own rates.

The week, the crew, the numbers

Team Management
Rosters, timesheets, payslips and leave, without a shoebox of paperwork.
Reporting & Analytics
Parts recorded against the job they went into, so a service call that ate three hours and a compressor shows up as what it really cost.
Xero Integration
Service invoices land in Xero on their own and the payments come back the other way, so twelve months of maintenance billing reconciles itself.

More work coming in

Automated Follow-ups
The reminder before the service visit, the chase on the overdue invoice, and the review request after a good install, all on schedules you switch on.
Website Creation
A proper website for your business, built from details you've already entered.
Marketing
Post the job you just finished, and email the customers who have gone quiet.

Two setup notes. Email reaches the inbox once you forward it to your Galaxera address — connecting Google lets Galaxera send as you, never read your mail. And Instagram posting needs an Instagram Business Account linked to your Facebook Page; Facebook works on its own.

What sits outside it

Publishing your website is a one-off $99 build, not part of the subscription. Going live — connecting the receptionist to your number, publishing a social post, finalising a payslip — needs a paid plan rather than the free trial. And projects, progress claims and retention are Builder-plan features that never appear on a trade plan. Everything named on this page is on all three trade plans.

Every product in full

It does the work.
You’re still the boss.

Galaxera runs 64 AI features across the business: answering the phone, drafting, summarising, pricing, scheduling, writing your posts and your marketing emails. Every one of them is pointed at a single job, briefed on your business, and does nothing you haven't switched on.

Each one does a single job

64 separate AI features, not one chatbot asked to do everything. The quote drafter works out what the job involves and is never shown a price. The prices come afterwards, off your own rates. The reply writer reads the conversation so far and what your business does. The call summariser writes down what was said. Narrow jobs are the ones AI is actually good at.

Briefed on your business, not a generic model

The ones that write for you get the part of your business they need before they write a word: your services and hours, your saved rates, your own wording. Pricing goes furthest. It leans on what you have quoted before, weighted toward the quotes that were accepted and away from the ones that were declined, so the number that comes back is yours getting sharper rather than a guess.

It drafts. You send

Quotes, invoices and replies get written, and then they wait. None of them reaches a customer until you tap send. The messages that do go out on their own are the ones you switched on yourself: the invoice chases, the booking reminders, the review requests. Turn any of them off whenever you like.

Metered and on the record

Every call is metered against your business and written to a cost record: tokens, dollars, how long it took, whether it worked. There is a daily ceiling too, and once it is reached new calls stop. You are never guessing what the AI did or what it cost you.

HVAC & Air Conditioning ask us this.

Yes. Jobs can be set to recur on a schedule, and Galaxera creates the next one when it's due so servicing doesn't depend on anyone remembering.

Yes. You set how far ahead reminders go out (hours or days before the job), and they can go by email, text, or both.

Set the job to recur when you book the first one. The next visit is created when it's due rather than depending on someone remembering, and the customer gets a reminder before the day.

Yes. Every job at that address carries its notes, photos and checklists, so whoever turns up can see which unit it is and what was done to it last time.

Yes, all of it. The three plans hold the same fourteen products; what changes is how many owner logins you get and how many receptionist and voice minutes come with the month. Your techs' timesheet portal is free on all three.