Software for glaziers.

Glass job tracking software earns its keep in the gap between the measure and the install. When the customer accepts, the quote becomes the job with their details, the site address and the priced glass already on it. Put the sizes, the glass type and the hardware in the job notes from your phone, and the photos of the opening against the job rather than in your camera roll.

Your own checklist template lands on every new job, so confirming sizes, ordering, booking the install and the final clean get ticked off instead of remembered. Set a reminder on the job for the day the supplier says the glass will be ready and Galaxera texts you when it's due. When the customer rings asking where it's up to, the answer is on one screen, and you can send them an update by text or email from the job.

Most glazing quotes start with a tape on site: the opening, the reveal, a frameless shower screen or a laminated pane in an old sash. Build the quote from your phone with your saved prices filling the lines, or talk it through and Galaxera drafts it for you to check before anything goes.

For a commercial shopfront or a new build, software for estimating glass jobs should start from the drawings. Load the PDF or DWG, set the scale once, tap each window to count it and trace each glazed area to get square metres. The quantities carry onto quote lines priced from your rates. It measures the drawing, not the frame, so check the openings on site before anything is ordered.

When Galaxera drafts a quote from a call or an email, each line is priced from quotes it drafted that you sent, leaning on recent work and on the prices that won.

The glass, hardware and silicone you priced on the quote become the job's expense list when the customer accepts. Each line records who it was bought from, the date, the category, and the supplier's invoice or receipt attached to the line it covers. When it's time to order, send the list from the job by email from your own connected address with a PDF attached, or by text with a link. Pick only the lines that supplier needs if the hardware comes from somewhere else.

Because the costs sit on the job, they show up in your reporting against the job they went on, so a shower screen that needed a remake shows what it really cost. Your invoices go to Xero; the expense lines stay in Galaxera.

Emergency glazing comes in at night: a break-in through a shopfront, a storm through a sliding door. Set the receptionist to answer only outside your hours if you'd rather take daytime calls yourself, or whenever your mobile rings out.

Turn on after-hours cover and list the suburbs you'll go out to. Add your call-out fee and the receptionist gives it when asked, without quoting anything else. A genuine emergency is recorded as one so you're alerted straight away, and with photos switched on the caller gets a text with a spot for a picture of the damage, so you know whether it's a board-up or a pane before you load the van. On site, a check-in link records when you arrived and, if the phone allows, where, and the before and after photos are taken there, which gives you a dated record to show a property manager or an insurer.

Glass is bought before it's fitted, so most glaziers split the money: a deposit off the job when the quote is accepted, the balance once it's in. The deposit is recorded against the invoice, the balance shows what's left, and the quote shows the deposit received against the price. The invoice carries the lines from the quote, your bank details and your terms, and goes by email or text.

Overdue invoices are chased by email and text, by default 7, 14 and 30 days after the due date, between 8am and 7pm, in the wording you pick: Friendly, Direct or Formal. Connect your own Stripe account and customers can pay by card from the invoice link; it marks itself paid and the chasing stops.