DR
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AI summary & reply
Hot water system leaking at 14 Bourke St, Redfern. Wants someone today if possible.
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Phone AI Receptionist
Answers the calls you can't take, and books the job while you're on the tools.
14 days free · no card required
- 3rd ringwhen Galaxera picks up
- 24/7cover, on hours you set
- 18caller languages
The text you get after a missed call
Call comes inYour number rings you first. Can't pick up? Galaxera answers instead of voicemail.
It talks properlyA real conversation: what's the job, where, how urgent, in your business's voice.
Details capturedName, number, address and job written down against a customer record.
You can't answer the phone with your hands in a switchboard.
A missed call from a new customer is usually a lost job. They ring the next name on the list. Voicemail won't save it, because most people won't leave one. And the calls come while you're up a ladder or under a house, exactly when you can't pick up.
Why it is worth it.
Missed calls stop being lost jobs
Every caller reaches something that takes their details, day or night.
No more scribbled numbers
Details arrive typed and attached to a customer, ready to quote.
You sound like a bigger outfit
Callers get a professional greeting with your business name, not a voicemail box.
It picks up so the job does not go to the next bloke.
You're in a ceiling with both hands busy. Galaxera answers, works out what's wrong, where, and how soon they need someone.
It can put them in the diary while they are still talking.
Instead of promising a callback, it offers real times from your calendar and books the one the customer picks.
The reply is drafted before you have washed your hands.
The call becomes an inbox thread with a summary and a reply already written in your tone. Read it, change it, send it.
What it looks like in the app.
Every screen below is the shipped product, not a drawing.
/01The call you missed
It picks up so the job does not go to the next bloke.
You're in a ceiling with both hands busy. Galaxera answers, works out what's wrong, where, and how soon they need someone.
- Answers instead of voicemail, day or night
- Captures the fault, the address and the urgency
- You get a text the moment the call ends
The call you missed
/02Booked in
It can put them in the diary while they are still talking.
Instead of promising a callback, it offers real times from your calendar and books the one the customer picks.
- Offers slots from your actual availability
- Creates the job with the customer attached
- Sends the customer a confirmation
Booked in
/03Ready to answer
The reply is drafted before you have washed your hands.
The call becomes an inbox thread with a summary and a reply already written in your tone. Read it, change it, send it.
- Recording and summary on the same card
- Reply drafted from the call and their history
- Nothing sends until you tap send
Ready to answer
The specifics.
Each one is a thing the product does, not a benefit statement.
Answers on the third ring
Your number rings you first. Can't pick up? Galaxera answers instead of voicemail.
A real conversation
It asks what the job is, where, and how urgent. No menu to read out.
Books the job on the call
It offers times from your diary and books the customer in while they're on the phone.
Speaks their language
Callers who don't speak English get answered in a language you turn on.
After hours, every night
Set your hours and it covers the evenings and weekends you're not taking calls.
Texts you the rundown
The moment the call ends you get a summary: job, address, urgency, number.
Answers what it knows
It answers questions about your services and areas from what you've told it.
Every caller becomes a record
The lead lands in your inbox attached to a customer, ready to quote.
Asks for photos of the job
It asks the caller to text photos through, so you can size the job before you drive out to look at it.
/05Answers callers in
EnglishMandarinCantoneseVietnameseArabicFarsiHindiPunjabiGreekItalianSpanishPortugueseFrenchGermanTagalogIndonesianKoreanJapanese
It picks up the caller's language from their first words: no menu, no press 2. You can also set which language it opens every call in, and the recording disclosure is translated too.
What it will not do
- The receptionist is included on plans with the receptionist entitlement.
- It captures and books work. It doesn't quote prices on the phone.
Before you ask.
The next caller gets the receptionist, not an engaged tone and not voicemail. It takes their name, their number, the address and what's gone wrong, then texts you a summary so you can ring back already knowing what they want.
It answers in your business name, says it's an assistant, and then has a proper conversation: what's the job, where, how urgent, when suits for a call back. If you've given it your hours and your services it can answer questions about those too, and it'll ask them to text photos through so you can size the job before you drive out. By the time you look at your phone in the morning the lead is sitting in your inbox against a customer record.
Yes, it says so at the start of the call. Nobody has ever been annoyed at a business for picking up. They get annoyed at message banks.
Goes well with.
On every plan
Put Phone AI Receptionist to work this week.
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.