SW
Just confirming you’re still right for Thursday morning?
AI draft
Hi Sam, yes, still booked for Thursday 7:30am. I’ll text when I’m on the way. Cheers, Dave
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AI Reply Drafting
The reply is already written. Read it, change what you want, send.
14 days free · no card required
A reply, already written
Message arrivesA text or email lands in your inbox.
It reads the contextThe customer's history, their open jobs, and what they're asking about.
A draft appearsA reply written in your business's tone, ready underneath the message.
It's not that replying is hard. It's that there are forty of them.
Most customer messages need a short, polite, slightly-different answer. Individually that's thirty seconds. Across a week it's hours, and it's why messages sit unanswered for two days, long enough for the customer to assume you're not interested.
Why it is worth it.
Reply in seconds
The blank-page problem disappears; you're editing, not writing.
Consistent tone
Customers get the same professional answer whether you're fresh or flat out.
Faster responses win work
Answering the same day is often the difference between the job and the competitor.
Stop staring at an empty text box.
The blank-page problem disappears. You're editing, not writing, and a two-day reply becomes a two-minute one.
Every message, not just the easy ones.
Texts, emails and web enquiries all arrive with a draft, so clearing the inbox stops being an evening job.
It writes. You decide.
Nothing is sent on its own. Every draft waits for you, and you can change the tone whenever you like.
What it looks like in the app.
Every screen below is the shipped product, not a drawing.
/01Already drafted
Stop staring at an empty text box.
The blank-page problem disappears. You're editing, not writing, and a two-day reply becomes a two-minute one.
- Drafted the moment the message lands
- Uses their job history for context
- Send, edit, or ignore
Already drafted
/02Across the whole inbox
Every message, not just the easy ones.
Texts, emails and web enquiries all arrive with a draft, so clearing the inbox stops being an evening job.
- Drafts for texts, emails and web enquiries
- Urgent replies come first
- One place to clear
Across the whole inbox
/03In your control
It writes. You decide.
Nothing is sent on its own. Every draft waits for you, and you can change the tone whenever you like.
- No autonomous sending, ever
- Regenerate or rewrite freely
- Opt-outs always respected
In your control
The specifics.
Each one is a thing the product does, not a benefit statement.
The reply is already written
Open the message and the answer is sitting underneath it.
Written from their history
It reads the customer's open jobs and recent messages before writing.
Sounds like you
Set the tone once and replies come out in your voice, not a call centre's.
Regenerate if it misses
Not right? Ask for another one rather than starting from scratch.
Edit anything before it goes
It's a draft in a box. Change a word or rewrite it entirely.
Nothing sends on its own
No reply reaches a customer without you tapping send.
Works on texts and emails
Same drafting whether they messaged or emailed.
Answers from what you have told it
It can use your services, hours and policies when replying.
It will not invent a number
Never guesses a price, quantity, date or time. Where it does not know, it leaves a placeholder for you to fill.
What it will not do
- Drafts are suggestions. No reply is sent to a customer without you approving it.
- Optional automatic replies (appointment confirmations, ETAs) are off by default and only send when you switch them on.
- WhatsApp is inbound only. You cannot reply to WhatsApp messages from Galaxera.
Before you ask.
Close enough that most owners change a word or two and send. It's written with that customer's history and their open jobs in view, so it refers to the actual work rather than saying something generic, and it's told to sound the way you sound. Don't like it? Regenerate it, or type over the top.
No, and that's deliberate. It won't invent a number. Anything to do with money comes from your quote or your invoice, where you put it.
Drafts wait for you to read and send, always. A small number of automatic replies exist, like appointment confirmations and ETAs, and they're off until you switch them on.
Goes well with.
On every plan
Put AI Reply Drafting to work this week.
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.