How it works

From first call to close-out—without the admin drag.

Galaxera handles client contact on mobile, drafts replies in your tone, prepares quotes in the field, and gives you desktop control when the tools go down.

Book a demo → See what Galaxera does
Field + desk

Mobile for the field. Desktop for control.

Tradies need fast answers in the field, not more admin. Galaxera handles urgent client actions on mobile and deeper business control on desktop.

Fast field actions on mobile. Full control on desktop.

On-site: answer, capture, and move on

One assistant for answered calls, client briefs, quick replies, quote capture, and booking confirmation—without opening a full admin screen on site.

9:42 On-site mode
Ask Galaxera

“What needs action before I get to the next job?”

Field brief 2 calls answered · 3 messages · 1 quote-ready job

Priority: same-day switchboard inspection. AI has captured the need, but still needs a customer photo and arrival window.

Voice-first field briefCalls · SMS · WhatsApp · Email
Draft replyTone · Attachments · CC · Follow-up
Create quote draftSpoken note or short text
Confirm bookingNo admin screen required
Draft reply Create quote Book job

After hours: review, approve, and close out

A command-centre view to approve AI drafts, edit quotes, manage jobs, check invoices, and control integrations once the tools are down.

Galaxera Command Centre After-hours control
AI admin close-out 3 items need approval before tomorrow’s first job.
82% admin prepared
7new enquiries
3quotes ready
5jobs tomorrow
2invoice checks
Admin review queue Sorted by job risk
Switchboard repairBondi · quote draft generated from photos
Approve quote
Blocked drain follow-upManly · customer asked for earlier slot
Draft reply
AC service invoiceParramatta · labour time requires confirmation
Review invoice
Kitchen lighting jobRandwick · tomorrow route conflict detected
Fix schedule
Next best action Send the quote before 8:30 pm

The client is responsive, the job is quote-ready, and tomorrow’s route has space.

Pricing ruleProtected
Xero syncReady
Calendar1 conflict
Approval rules on Audit trail active Client replies drafted
What Galaxera handles

Five jobs Galaxera takes off your plate.

Galaxera focuses on the work tradies actually need help with: answering clients, replying faster, preparing quotes, booking jobs, and clearing admin without slowing the day down.

Answer clients, draft quotes, and clear admin without slowing the job.

AI

Calls, messages, and emails briefed by AI

Galaxera answers or captures calls, messages, emails, and WhatsApp threads, then turns them into a short client brief with a reply ready for approval.

☎ Missed callUrgent switchboard inspection 09:12
✉ EmailClient asks for today’s availability 09:17
💬 WhatsAppPhoto received, address missing 09:20
SMS Text message“Can you fit us in today?” 09:22
WEB Website formSuburb, issue type, and access note captured 09:24
AI client brief Ready for approval
ClientMia · Bondi
NeedSwitchboard inspection
IntentSame-day job
Needs before bookingAddress + clearer photo

Hi Mia, I can help with the switchboard today. Please send your address and one clear photo of the board. I can offer 2–4pm or 5–6pm, subject to confirmation.

Draft reply Request photo Prepare quote
Priority Same-day job High intent + urgent wording
Client state Waiting for fast reply Call and messages merged
Suggested action Send quick reply Ask address + site photo
Commercial signal Quote-ready client Draft quote when photo confirms scope
$

Quote creation made easy

Speak the job details or use a compact editor. AI structures labour, materials, exclusions, upgrades, and client-ready cover text.

Extracting labour, materials, risks, and exclusions
Spoken job notes “Bathroom exhaust fan, roof vent, two-storey access. Add compliance note and optional upgrade.”
00:18
Quote draft Ready for approval
Labour Install fan + roof vent $420
Materials Fan, duct, roof cowl $185
Compliance Testing + safety note $65
Optional Premium quiet fan upgrade +$140
Client-ready total $670

Hi Mia, I’ve prepared a clear quote for the bathroom fan replacement, including labour, materials, compliance testing, and an optional quieter fan upgrade.

Email quote WhatsApp summary Approve first
Replies

Replies drafted in your tone

Email, SMS, or WhatsApp—Galaxera drafts replies in your tone with the right details and next step so you tap approve, not type from scratch.

Your tone matchedNext step includedAny channel
Bookings

Enquiries become booked jobs

Turn a qualified lead into a confirmed slot with the job details attached and the client confirmation ready to send.

Slot confirmedJob card readyClient notified
Invoices

Invoice admin prepared, not rushed

When the job wraps, Galaxera drafts the invoice from completed work and flags anything that still needs your sign-off.

Draft from jobApproval gateFollow-up flagged
AI receptionist for busy tradies

It answers client calls while you’re on the tools.

Galaxera’s AI receptionist answers when the tradie cannot, captures the job details, qualifies urgency, and prepares the next action so the enquiry does not go to voicemail or the next tradie.

Not voicemail. A front desk that works while you work.

When the owner is on tools, Galaxera can greet the client, collect job type, suburb, urgency, photos, and preferred time, then prepare a clean brief for approval.

Answers the client, captures job details, and prepares a brief for approval.

1
Answers the clientUses a short, professional greeting and collects details while the tradie keeps working.
2
Qualifies the job properlyCaptures job type, urgency, location, issue, access notes, preferred time, and required photos.
3
Prepares the admin workCreates a call brief, reply draft, quote trigger, booking suggestion, or admin task for approval.
Client answeredClient does not hit voicemail or call the next tradie.
Job brief preparedOwner approves the reply, booking, or quote.
☎
AI receptionist active Incoming client call · Emergency plumbing
00:24
Hi, I’ve got water leaking under the kitchen sink. Can someone come today?
You’ve reached the trade team’s AI receptionist. I’ll collect the details so the owner can confirm the fastest option.
Marrickville. Afternoon is best. I can send a photo.
Got it. I’ll request the photo, mark this urgent, and prepare the fastest next step for confirmation.
Reception brief Ready for approval
Draft reply Prepare job card Request photo
The pipeline

From first enquiry to booked job—without admin chaos.

Five connected steps: capture the enquiry, brief the job, draft the reply, build the quote, and confirm the booking—with admin ready at each stage.

Capture → brief → reply → quote → book. Admin handled at every step.

01 Start here
Capture

Answer the client before the lead goes cold.

On the tools, Galaxera picks up calls and messages, captures urgency and job details, and stops enquiries from disappearing.

CallsSMSWhatsAppWeb forms
  • Works while you keep working
  • Urgency triage built in
  • Next step queued automatically
02Brief

Turn chaos into a clear job brief.

AI summarises who called, what they need, what's missing, and the best next move—so you open one screen, not five apps.

Urgency · Context · Missing details
Client intent capturedGaps flaggedPriority ranked
03Reply

Send a professional reply in seconds.

Galaxera drafts the response in your tone with the right timing, attachments, and follow-up question—you approve and send.

Tone · Timing · Attachments
Drafts in your toneDraft ready to sendNext question included
04Quote

Notes and photos become a quote draft.

From voice notes or site photos, AI structures labour, materials, exclusions, and assumptions into a quote you can review—not rebuild.

Labour · Materials · Assumptions
Line items structuredCover note draftedUpsells optional
05Book & invoice

Confirm the job. Clear the admin.

Galaxera prepares the booking, job card, and invoice draft so the business moves forward without admin piling up overnight.

Calendar · Job card · Invoice draft
Booking preparedJob card attachedInvoice draft queued
Integrations

One layer above the tools you already use.

Galaxera connects calls, messages, calendar, quotes, and accounting—so you automate admin without replacing your whole stack.

One client thread, even when the client contacts you five ways.

Galaxera keeps the job context together: last call, last message, quote status, appointment status, and the next recommended reply.

☎
PhoneClient answered. Client says it is urgent.
Signal
WA
WhatsAppPhotos and measurements arrive later.
Photo
@
EmailClient forwards access instructions.
Detail
SMS
SMSClient confirms address and preferred time window.
Confirm
IG
SocialOriginal enquiry started from a job photo.
Lead
Unified client thread Bondi switchboard inspection · client context merged
Ready
PhoneUrgent enquiry captured before it was missed.Priority
WhatsAppPhoto suggests switchboard access issue.Evidence
EmailBuilding access and parking details attached.Context
SMSClient available between 2–4 pm.Timing
SocialOriginal source linked to same client.Source

AI brief: Same client, five channels, one job context. Recommended action: send arrival windows, request final switchboard photo, and prepare a quote draft after confirmation.

Draft reply Create quote Book follow-up

Admin gets easier on-site and more controlled after work.

Mobile supports quick approval, capture, and edits. Desktop supports detailed quote editing, invoice control, job review, and business reporting.

ActionMobileDesktopResult
QuoteSpeak detailsEdit line itemsDraft
CalendarConfirm slotManage scheduleBooked
InvoiceApprove draftFull invoice viewReview

The AI automation layer does the admin work, not just the writing.

It detects urgency, extracts job details, identifies missing information, drafts client replies, prepares admin tasks, and recommends what should happen next.

SignalDetectionRecommendationConfidence
“Need today”Same-day demandOffer arrival windowsHigh
Photo attachedEnough to quoteCreate draftHigh
Missing addressBlocked bookingAsk follow-upMedium

The tradie keeps final control.

Approval steps, templates, pricing rules, tone, and client communication controls stay configurable. AI prepares the admin work; the tradie approves important actions.

ControlRuleApplies toState
Send approvalRequired above $500QuotesOn
ToneShort and professionalRepliesOn
Audit trailLog editsAll outputsOn
Field command

On-site capture. Desktop close-out.

A scroll-driven mobile walkthrough showing how Galaxera captures client signals, structures the admin, prepares quotes, keeps approvals under owner control, and syncs the clean trail back to desktop.

Capture on-site, approve fast, sync to desktop after work.

Capture

Every signal lands in one job thread.

Calls, WhatsApp, email, photos, and voice notes attach to the same client job—no more hunting across apps.

Missed callsMessagesJob photosVoice notes
Structure

AI organises the admin before you do.

Urgency, missing info, quote likelihood, and next best action are sorted while the mobile screen stays simple.

Urgency rankedQuote signalMissing infoNext action
Quote

Site notes become a quote draft.

Speak the job, attach photos, and get labour, materials, assumptions, and a client-ready cover note structured for review.

Line itemsMaterialsAssumptionsCover note
Approve

AI prepares it. You approve what goes out.

Replies, quotes, bookings, and invoice messages are drafted—but client-facing sends stay under your control.

Approve replySend quoteBook jobInvoice draft
Sync

Desktop receives the clean trail.

After hours, everything captured on mobile is ready to review: timeline, quote status, calendar, and follow-up gaps.

TimelineCalendarAccounting syncFollow-up queue