DR
1:12
AI summary & reply
Hot water system leaking at 14 Bourke St, Redfern. Wants someone today if possible.
Send reply
/04How it works
From missed call to money in the bank.
Ten minutes of set-up, then five stages that run every day. Galaxera drafts and organises. You stay the one who presses send.
Ten minutes, once.
Set-up
10 min
Free trial
14 days
No card needed. Cancel anytime.
/01
Tell it about the business
Name, trade, service areas and hours. That is what the receptionist answers with and what your documents are branded from.
/02
Add your services and prices
The rates you already charge. Quoting starts from these, then learns from what you actually send and win.
/03
Connect the channels
A phone number for calls and texts, your Gmail address for sending, and your calendar so bookings land in the right place.
/04
Set the rules
Whether the AI answers every call or only after your mobile rings out, what it asks callers, and which follow-ups go out on their own.
Five stages,
start to finish.
Work moves through the same loop whether it arrived as a phone call at 7pm or a web form on Sunday.
/01Stage 01
Capture
A call, a text, an email or a web form. Whichever way the work arrives, it lands in one queue attached to a customer record instead of scattered across four apps.
- Missed calls answered instead of ringing out, on the hours you set
- Photos texted in attach to the thread
- Enquiries on your connected channels become customer records
Capture
/02Stage 02
Triage
Galaxera reads what came in, works out what it is about, and drafts the reply in your tone. The draft sits there until you have read it.
- Summary of the call or message on the same card
- Reply drafted from the thread and the customer's history
- Nothing sends until you tap send
Triage
/03Stage 03
Coordinate
The job gets a date, an address, notes and photos. The receptionist can offer real times from your calendar and book the customer in while they are still on the phone.
- Bookings drop into your own calendar
- The crew sees the run sheet
- Job history stays with the customer
Coordinate
/04Stage 04
Approve
Quotes and invoices are drafted from the job, priced from your own history. You read them, change what you want, and send.
- Prices learn from quotes you have won and lost
- Proper branded PDF, sent from your address
- Accepted quotes roll into an invoice
Approve
/05Stage 05
Complete
You send the invoice the day you finish. Payment reminders run on a schedule you set, and Xero stays in step both directions.
- Automatic payment reminders
- Payments recorded against the invoice
- Two-way Xero sync on every plan
Complete
How it behaves.
You press send
Drafting is automatic; sending is not. Customer-facing messages wait for you, apart from the scheduled follow-ups you switch on yourself.
It shows its working
Calls are recorded and transcribed, summaries sit next to the recording, and every quote and invoice keeps its history.
Your data is yours
Export it whenever you like, on any plan.
One exception
Invoice payment reminders, booking reminders and review requests go out on their own once you switch them on. They are the only messages that reach a customer without you tapping send.
Before you start.
About ten minutes for the essentials: business details, services and hours. Connecting a number, your email and your calendar takes a few minutes more, and you can do those in any order, on any day.
No. You get a Galaxera number and forward or advertise it as you like. Your mobile still rings first, and a business call is never swallowed by your carrier voicemail. Don't pick up and it goes to Galaxera, not to your personal message bank.
Change it. Every draft is editable, and nothing is sent until you send it. Most owners rewrite a line or two for the first week and stop bothering after that, because it starts writing off your own saved rates and your own wording.
Whatever you told onboarding: your services, your hours, your areas, your rates. That's what the receptionist answers questions from, what the quote drafter builds off, and what the reply writer sounds like. It gets sharper as you go, because your accepted quotes teach it what you actually charge.
Yes. Pause the receptionist any time without losing your number, and switch individual follow-ups on or off. Nothing is all-or-nothing.
Usually the calls. The first week you get a text after a call you'd otherwise have missed, with the name, the number, the address and what they want, already sitting against a customer record. The second thing is the Sunday you don't spend doing invoices.
Ten minutes to set up
Have it answering today.
- No card to start. Cancel any time.
- Quotes and invoices wait for your send.
- Set up and quoting the same day.